Legal
Privacy policy
We use the details you send to quote and deliver your catering order. Analytics and advertising measurement help us understand website use and enquiries. You can turn measurement off in the footer’s Analytics choices. We never sell your personal information.
Last updated .
Who we are
This website, littleitalycatering.ca, is operated by Little Italy Catering, an Italian caterer serving Toronto and the GTA. In this policy, "we" and "us" mean Little Italy Catering.
What we collect
When you send a quote request, the form collects:
- Your name, email address and phone number, and your company name if you give one
- Event details: date, serving time, occasion, guest count, package or format, pasta and main choices and add-ons
- The delivery area and address, and any delivery notes you add
- Dietary and allergy information you choose to share, and any other notes
- Which page of the site you came from
Dietary and allergy details may reveal health information. Share only what we need to prepare a safe order, such as counts and the allergens involved; you don't need to name guests.
Like most websites, our hosting provider automatically records basic technical information (such as IP address, browser type and the pages requested) to run and secure the site.
Why we collect it
- To prepare, send and follow up on your written quote
- To confirm your menu, dietary requirements and delivery details
- To invoice and deliver an approved order
- To understand which pages and channels bring us enquiries, in aggregate
By sending the form, you consent to us using your information for these purposes. We don't use it for unrelated marketing without your consent, and you can ask us to stop contacting you at any time.
Who we share it with
We never sell or rent your personal information. We share it only with service providers that help us run the site and process your request, and only as needed for that purpose:
- Our email delivery provider (Resend), which transmits the contents of your quote request to our team by email
- EazePro, which stores and manages catering enquiries in our Little Italy Catering workspace
- Vercel, our website hosting provider
- Google Analytics, through Google Tag Manager, and Microsoft Clarity while analytics measurement is enabled
- Google Ads and Microsoft Advertising while advertising measurement is enabled
These providers may store or process information outside Canada, including in the United States, where it may be subject to local laws. We may also disclose information where the law requires it.
Address suggestions
When you focus the delivery-address field, Google Maps loads to suggest Canadian addresses. Google receives technical information and the address text you type to provide those suggestions. You can enter an address manually or leave it blank. Learn more in Google’s privacy policy.
Cookies and analytics
Google Analytics through Google Tag Manager, Microsoft Clarity and advertising measurement start automatically on this website unless you have saved a different choice. There is no automatic cookie banner or required opt-in step. Open Analytics choices in the footer and choose Use essential only to turn measurement off. The menu, prices and quote form work either way. We honour saved choices and remember new choices in this browser for up to 180 days. The automatic setting is recorded as a site default, not as your explicit consent.
When enabled, analytics measures visits, page interactions and successful quote requests. It may use cookies and browser/device information. Our quote conversion event contains the form identifier, website submission method and package category. We do not send your name, email address, phone number, delivery address, dietary details or message contents in that event. A planning estimate is not recorded as a completed sale.
Microsoft Clarity helps us understand page interactions through heatmaps and session recordings. We explicitly mask the quote form, send no identifying custom tags, and keep Clarity’s advertising consent denied. Clarity is loaded once while analytics is enabled, and is stopped when you choose essential-only measurement. Learn more about Microsoft’s privacy practices.
Advertising measurement is enabled by default. Google Ads and Microsoft Advertising use advertising cookies and click identifiers to measure which ads lead to accepted quote requests. Microsoft collects or receives browser and device information for this purpose. To keep analytics without advertising measurement, clear the advertising checkbox in Analytics choices and choose Allow analytics. We do not send form contact details, dietary information or message contents to advertising services, and we do not enable personalised advertising. An estimated order total is not sent as lead revenue.
While analytics is enabled, we keep the first and most recent source details in this browser for attribution for up to 90 days. Expired details are discarded on your next visit. These can include the landing page, referrer and campaign tags. We remove URL queries and fragments from saved page/referrer addresses. Ad click identifiers are kept only while advertising measurement is enabled. When you request a quote, the current measurement setting and available source details accompany the enquiry in EazePro and the sales notification email. The record distinguishes the automatic site default from a choice you made; an unknown setting stays not recorded. Turning analytics off clears this browser history; turning advertising measurement off removes saved ad click identifiers.
You can allow analytics without advertising cookies. When analytics is enabled and advertising measurement is off, Google may receive restricted measurement signals with advertising consent denied. Microsoft Advertising’s UET tag loads only while advertising measurement is enabled. Choosing Use essential only stops our conversion events, disables further Google Analytics measurement and stops Clarity recording. Advertising-cookie consent is withdrawn from Microsoft UET and our advertising cookies are cleared. You can also block or delete cookies in your browser settings. Learn more about how Google uses information from sites using its services and Microsoft’s privacy practices.
How long we keep it
We keep quote requests and order records for as long as we need them to serve you and to meet tax and accounting obligations, then delete or anonymize them.
How we protect it
The site is served over HTTPS, and access to quote requests is limited to the people who handle them. No method of transmission or storage is completely secure, so please don't send payment card details through the quote form.
Your choices and rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent and ask us to delete it, subject to legal record-keeping requirements. If you have a concern we can't resolve, you can contact the Office of the Privacy Commissioner of Canada.
Contact
For privacy questions or requests, contact Vishal Patel, Catering Sales Manager, at littleitalycaters@gmail.com. See also our terms.
Changes
We may update this policy as the site or our services change. The date at the top shows the latest version.