How it works
How ordering catering works
Request a quote at least 48 hours before your event, approve the written quote, and we deliver your food hot in catering trays with serving utensils and dish labels, ready for self-serve. Essentials and Signature start at 10 guests; Feast starts at 15 and lunch boxes at 10 per selection, delivered across Toronto and the GTA.
- Notice
- 48 hours minimum
- Minimum
- Varies by menu
- Service
- Hot delivery, self-serve
- Payment
- On the event date
Four steps
How do I order catering?
Step 1
Request a quote
Use the quote form with your date, serving time, headcount, address, package and pasta and main choices. Add your dietary and allergy counts and any add-ons.
Step 2
We confirm and quote
We confirm the menu, guest count, date and dietary needs, then send a written quote with food, delivery, add-ons and 13% HST each on their own line, plus the arrival window.
Step 3
Approve and get an invoice
Approve the quote and we send an invoice. Payment is due on the event date unless the approved quote or invoice says otherwise.
Step 4
We deliver hot
Food arrives hot in disposable catering trays with serving utensils and dish labels, set up for a self-serve line.
Notice
How far in advance should I order?
The minimum is 48 hours before your serving time. That gives us time to confirm the menu, check any dietary requirements and plan the delivery. We don't offer a same-day service.
The 48 hours is a floor, not a booking: a date is held only once we confirm availability for your menu, date and location. Busy dates, such as December and popular weekends for showers and family events, are worth requesting as early as you can. Our guide on how far in advance to order catering goes into more detail.
On the day
What arrives with my order?
Buffets and the pasta bar
- Your food, hot, portioned for your headcount
- Disposable catering trays
- Serving utensils
- Dish labels
- Grated cheese and chili flakes on the side with pasta
Plates, cutlery and napkins are not included with buffets; add them for $1 per guest.
Lunch boxes
- One individually packaged meal per person
- Cutlery and a napkin in every box
- At least 10 boxes per selection
Good for desks, split shifts and meetings where people eat at different times.
Delivery
What delivery details should I send?
- Full delivery address
- Requested meal time
- Parking or loading instructions
- Elevator, security or concierge notes
- An on-site contact
Give us the time you want to eat rather than the start of the event; we confirm the arrival window in your written quote. Office towers and condos often need a booked loading dock, a freight elevator or a security sign-in, and a named on-site contact who answers the phone saves the most time.
Delivery is a flat fee per order: Toronto $40, Inner GTA $50, Outer GTA $60. Larger or more complex deliveries use the $60 fee. Every area is listed on the delivery areas and fees page.
Setup and service
Do you set up and serve?
Standard service is a hot delivery with basic setup for a self-serve line: trays down, serving utensils in, dish labels out. Guests serve themselves.
Staff staying to serve, replenishing trays, on-site cooking, teardown and cleanup are not part of standard service. Chafing equipment, serving staff and requested setup can be asked for and are quoted separately; they must be discussed and confirmed before booking. For weddings and formal events we offer a delivered self-serve buffet, and staffed service only by separate confirmation. Check with your venue that a delivered buffet fits its rules.
Payment
When do I pay?
After you approve the written quote, we send an invoice. Payment is due on the event date unless your approved quote or invoice states otherwise. All prices are in Canadian dollars, and 13% HST is added. We don't publicly offer net-30 terms; if your company needs specific terms, raise it before approving so they can be written into the quote.
Recurring office lunches can be requested with the frequency, headcount, address and preferred menus. Each date's availability, menu and price is confirmed per order.
Serving tips
How do I keep the food hot and serve it well?
Your food leaves our kitchen hot and is timed to arrive close to your serving time. A few common-sense habits help it stay at its best:
- Keep trays covered until you are ready to eat, and open them all at once when the line starts.
- Plan to serve within your event window, soon after delivery, rather than holding food for hours.
- Set the line up in the order people eat: plates, salad, pasta, mains, bread, then dessert.
- If guests will graze over a long event, ask about chafing equipment when you request your quote.
- Keep each serving utensil with its own tray and leave the dish labels in place, so guests with dietary needs can see what is what.
If you have questions about holding or reheating food for your specific event, ask us when you order and we'll talk it through.
Let's bring everyone to the table
Good food. Good company. Your occasion.
Tell us your date, headcount and delivery area. We'll put together a written quote with every cost clearly laid out.